Delivery & Packaging

We can deliver to the UK, Europe and Worldwide.

We always aim to dispatch orders within 2 working days of an order being placed, we then hand the orders and control from that point on over to one of our delivery partners.

UK Shipping

Usually you'll receive a UK order within 3-5 working days. International orders usually arrive within 6 working days. Please allow up to 6 working days for UK orders, and 15 working days for international orders before getting in touch though, as we can't take any action with couriers until after that period of time!

International Shipping

All our international parcels are currently sent DDU (delivered duty unpaid) so you may have additional fees to pay upon delivery. Please check the local fees for your shipping destination to find out if there will additional fees to pay upon arrival.

Some orders just take a little bit longer, particularly over bank holidays and busy times of year.

 All TEA TIME packaging is refillable,or biodegradable and home compostable. We also offer a no packaging service where you send us the packaging to be filled with tea or clothing and we deduct £1 from your order.

Let’s break it down…

Our TEA. TIME. black aluminium canisters are refillable and recyclable.

The black tube tubes are biodegradable as are the labels. The Natureflex insert bags are home compostable.

Our TEA. TIME. large Kraft refill bags are compostable.

Our packing tape is compostable.

We often recycle good boxes and send items in reused boxes. Usually these items often printed with company logos which require more energy to send them to print which are then only to be discarded. If you’d prefer to have a new box let us know and we can arrange a new box for you.

No Packaging, please…

You love our design and packaging but know you can’t think of a use for our packaging afterwards and you’re as passionate about reducing impact as much as us then go for the no packaging option select the ‘Send me a refill packet’ in Shipping choices at checkout. Send us your refill packet in an envelope along with your name and order no. to:


8A Anerley Station Road. London. SE20 8PT

We fill your packet and send it back to you. Simple!